FAQ

I just ordered, but can’t find my members access details
Your login details have also been instantly sent to you in your members welcome letter. 

Please make sure that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns procedure?
For digital purchases, we have a 60 day money back guarantee. For physical products, we accept returns up to 60 days of placing your order. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my purchase to arrive?
Digital purchases are delivered immediately after purchase, and are also sent via email to you. You may wish to check your promotions folder to check your login information has not been emailed there. 

Physical purchases will be dispatched in three to five business days.

Your package will be sent with USPS and can take up to twenty-one days and you will be sent a shipping notification once your package has been sent which will have your tracking number.

How much is shipping and handling?
For all USA orders the shipping and handling prices are $8.25, for all Canadian order $14 and international orders $25.